product news

EverAfter Launches AI Experts for Always-On Customer Guidance

product news

EverAfter Launches AI Experts for Always-On Customer Guidance

EverAfter has introduced AI Experts, a feature that consolidates company knowledge from various sources, including knowledge bases, LMS courses, documentation, communities, CRMs, support platforms, data warehouses, and task tools, to provide always-on, contextual guidance integrated into the customer journey. Each Expert updates automatically as information changes, powering personalized programs, a

By Patrick Ferdig